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Service quality management in hospitality, tourism and leisure

Kandampully, Jay Mok, Connie Sparks, Beverley

Edition: -
ISBN/ISSN: 9780789011411
Collation: xvii, 339 p. ; 24 cm.
Series Title: -
Call Number: 647.94 SER

Edition: -
ISBN/ISSN: 9780789011411
Collation: xvii, 339 p. ; 24 cm.
Series Title: -
Call Number: 647.94 SER

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